Readings Terms & Conditions

The terms and conditions below apply to all readings provided by Amanda Youngblood (“the coach”), to any individual or organisation (“the client”) and constitute the contract for the service to be provided by Amanda Youngblood for the client. The term reading as here used covers all Human Design and astrology readings for clients and where applicable includes mentoring services provided for clients, coaches or others.  

In the spirit of good practice, when you are purchasing a reading service from me I ask you to confirm that you have read and agreed to each statement below and that you wish to proceed.

All coaching services and communication, email or otherwise, delivered by myself, Amanda Youngblood, as well as information on this website (awakenandalign.com) are meant to help you understand yourself at a deeper level in order to move forward into greater happiness, well-being, and abundance. Coaching and Readings are not a substitute for professional mental health care or medical care.

The term ‘reading’ as used here covers Human Design and/or astrology readings.

Awaken & Align is continually striving to ensure the standard of service it provides to its clients remains excellent. At the end of the reading process, the client will be asked to complete a feedback form.

Reading Disclaimer

In committing to a reading with me, you acknowledge the following:

  • You understand that the reading services you will be receiving from your Coach are not offered as a substitute for professional mental health care or medical care and are not intended to diagnose, treat or cure any mental health or medical conditions. You also understand that your Coach is not acting as a mental health counsellor or a medical professional.
  • For legal purposes, you understand that readings are currently an unregulated industry and that your Coach is not “licensed “ by any US body even though the sessions may take place in the United States or elsewhere in English. 
  • You understand and agree that you are fully responsible for your well-being during your reading session and subsequently, including your choices and decisions.
  • You understand that a reading is not a substitute for counselling, psychotherapy, psychoanalysis, mental health care or substance abuse treatment, and you will not use it in place of any form of therapy.
  • You understand that all comments and ideas offered by your Coach are solely for the purpose of aiding you in achieving a greater sense of wellbeing. You have the ability to give your informed consent, and hereby give such consent to your coach to assist you in achieving such goals and understand that results are not guaranteed.
  • You understand that to the extent our work together involves gaining deeper insight into your Human Design or astrology, your Coach is not promising outcomes included but not limited to trauma recovery, personal introspection, increased personal happiness, career progression, profitability and/or business success.

 

Data Protection

You understand that your Coach will protect your information as confidential unless you state otherwise in writing. If you report child abuse, elder abuse or neglect or threaten to harm yourself or someone else, you understand that necessary actions may be taken and your confidentiality agreement may be limited in this capacity. Furthermore, if your Coach is ordered by a court to provide information or to testify, she will do so to the extent the law requires.

 

Data Security

You understand that the use of technology is not always secure and you accept the risks of confidentiality in the use of email, Zoom, and any other technology.

 

Waiver

You hereby release, waive, acquit and forever discharge your Coach, any agents, successors, assigns, personal representatives, executors, heirs and employees from every claim, suit action, demand or right to compensation for damages you may claim to have or that you may have arising out of acts or omissions by yourself or by your Coach as a result of the advice given by your Coach or otherwise resulting from the reading relationship contemplated by this agreement.

You further declare and represent that no promise, inducement or agreement not expressed in this agreement has been made to you to sign this agreement. This agreement shall bind your heirs, executors, personal representatives, successors, assigns, and agents.

 

Terms & Conditions

The reading session(s) will be arranged between the Coach and the client and can be booked up to 3 months in advance. Amanda will recommend the frequency of coaching sessions based on a professional assessment of the client’s requirements. This recommendation, or plan, is not binding and may be altered and adjusted by mutual agreement, in accordance with the terms set out in this agreement.

Where no specific number is agreed upon, sessions will be provided on a session-by-session basis.

In return for the fees payable by the client (or by a third party on their behalf), Amanda agrees to provide the service as described below and in accordance with the terms and conditions set out below. The client agrees to pay fees for the service on the terms and conditions set out below (in situations where a third party pays the fees, the third party counts as an agent acting on behalf of the client).

The date that the first reading session takes place shall be deemed to be the start date for the service. Participation by any individual in the first coaching session constitutes acceptance of these terms and conditions.

 

Format of Sessions

Sessions are held via Zoom or Google Meet. The coach is open to other formats by mutual agreement. In all cases the client is responsible for joining the agreed upon call (Zoom, etc.). Amanda is responsible for ensuring that she is available for consultation at agreed times.

The length of each session set by the Coach in the Offer selected at the time of booking on the appointment booking platform and paid for accordingly at the time of booking. Sessions may on occasion over-run by mutual agreement, but only if the Coach has no commitments immediately following the session.

 

Session Fees

Amanda’s current Offers and fees are stipulated on the website and made clear at the time of booking. She reserves the right to change these from time to time. Any payments for sessions paid in advance are honoured even if prices have risen between the point of booking and the time of session.

 

Dates and Times of Sessions

The date and time of the first session and any subsequent session will be registered on the online agenda (“Calendly”) maintained on the website. Amanda agrees to maintain her availability to match that presented by the website, and to honour the sessions booked through the “Calendly” online bookings platform.

Sessions can only be rearranged in accordance with the section in these terms and conditions headed “Rearranging Sessions”.

 

Payment Terms

Fees can be paid online by debit or credit card, using the “Stripe” payments gateway embedded in the Awaken and Align website booking platform. 

Receipts and/or invoices are available, and where receipts are requested by the client, they will be sent by email.

Fees are payable in advance of each reading session. Where payment has not been received by Amanda in advance of a coaching session, Amanda is not obliged to provide the session.

 

Rearranging Sessions

If a client needs to rearrange a reading session, they should provide at least 48 hours notice. No refunds will be given to clients for unused reading sessions unless 48 hours notice has been given. In exceptional circumstances Amanda may need to rearrange a reading session. In those instances she will also give the client 48 hours notice where practical.

Client must have the reading session(s) that they have paid for within 3 months of the payment or their fee is forfeited.

Refunds

Due to the nature of these sessions, and to honor the work that goes into preparing for the reading, refunds are not offered.  If the client is unable to attend their session, they may reschedule the date of their reading in accordance with the terms stated above.  

 

Early Termination

In exceptional circumstances, such as illness or unavailability due to bereavement or other commitments, inappropriate behaviour by the client, actual or potential conflict of interest, or other reasons, Amanda can decide to terminate the service to the client early or refuse or be unable to provide further reading sessions to the client. In such a circumstance the client will be given reasonable notice of termination by Amanda where practicable and will be given a prorated refund of any advance payments made for reading sessions not yet provided.

 

Confidentiality

Personal information or business information supplied by clients in reading sessions will be treated as confidential. It will not be disclosed to a third party without the client’s prior permission, save where required by law or where action might be necessary to prevent harm to the client or someone else.

 

Responsibilities

Amanda will seek to enable the client to have a deeper understanding of themselves through the lens of Human Design and/or astrology. The client has sole responsibility for taking important decisions in their life or business. Amanda has no liability for any loss incurred by any client, whether financial or otherwise, following commencement of reading sessions, or for any perceived failure by the client, whether justified or otherwise, to achieve a material improvement in quality of life, career, or business, or to achieve their desired outcomes or goals.

 

Variation of Terms & Conditions

Where an Initial Number of Sessions is agreed, any changes to these terms and conditions intended to take effect prior to the conclusion of those Initial Number of Sessions will only have effect if agreed by both Amanda and the client and confirmed by Amanda in writing by email or letter. In other cases, Amanda may change any of these terms or conditions including the Per Session Fee, by giving the client one week’s notice in writing by letter or e-mail of the change(s). If following receipt of such notification of change, the client no longer wishes to proceed with further coaching sessions, they may withdraw from the service immediately by giving notice in writing by email or letter and they will then be entitled to a full refund of any fees paid in advance for coaching sessions not yet provided. Such notice will be effective on receipt by Amanda.

 

Governing Law

This contract is governed by the law of Florida, United States, whose courts have exclusive jurisdiction in relation to any dispute, disagreement, proceedings or legal claim of any nature relating to the service provided or the contract.

 

Feedback

Feedback about the service is welcomed and can be given during a coaching session or by writing to hello[at]awakenandalign.com